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[MN] Awful routing issues

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I've had consistently awful ping to any services and games for at the very least, this whole week. I don't notice it at work as much (I share a Mediacom connection with my office), but I will be testing on Monday (if it doesn't get fixed earlier) as well and bringing it to my employer's attention. I've tried restarting my router, my computer, checking for malware/spyware, connecting as direct as I can, and my ping is still yet consistent and awful. The way my network works, is we have a mediacom modem that's connected to a wireless router, then connected to a 24-port switch for the office. From there, we have a line that goes to my personal wireless router and a line from that to my computer. For the weekend I do not have access to the modem and can't try restarting it, nor can I get the make or model of it, and cannot access it directly as my router is set up on a different subnet. I do however have proof of the line jitter. Here is a speedtest from DSLReports tool, http://gyazo.com/f2115b3464b7769885842d31514f171e There is absolutely no way this should be under 1 Mbps. This is my line quality test, http://www.dslreports.com/pingtest/6c3a5a463542/3255413?r=814 And this is my pingplotter test over the period of several minutes. http://gyazo.com/10a91c8b239275b49956e8074be19639 I'm running Windows 7 on a pretty powerful computer, so while it's possible these problems are from more than just my internet, it is unlikely. For antivirus, I'm using AVG 2015.

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