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Mediacom Columbia MO = standard speed

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Hi all, I just have a standard 3-in-one bundle (phone,tv,internet) package and wondering why Mediacom has slowed down Internet to only 2Mbps after our new modem upgrade? I think it used to be 10mbps but since last month, the daily rate is 1-2Mbps and sometimes less. Youtube video times out all the time. Is this the new package for Columbia MO area?

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