After years of crappy service , we left them last year and then came back with the 50 mbps speed. The 350 data cap was low for what we needed and we upgraded to 150. Yet could not get more than 94. Had a teck come out to to the house. No fix. Called again got hung up on 3 times. Asked to speak to a superviser , he got another teck to come out. Now this 2nd teck was great. He spent about an hour and was not going to leave until he found the problem. And he did. And the problem was ours not Mediacoms. The first problem was the labtop I was connecting to the modem could not handle the higher speed. maxed out at 94. Could not understand though why the computer I had connected by ethernet to our router was below 100 because I know the card in it could handle higher speeds. He helped me to figure out the router I have the ethernet ports are limited to 100 mbps. I thought they could handle higher speeds. So went out and bought a brand new router and am now enjoying 169 down. Thank you for your teck. He made a very bad day good.
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