Our house is about 400ft from the road and we were told years back we weren't serviceable. Our neighbors who are next to the road have service. I've called tech support 4 times in the past month asking if someone can come out to resurvey the address and discuss options/prices for installation (trenching the cable). Each time they say they've created a ticket and someone will be coming out in the next few days to survey and discuss installation. I call back when nobody shows up and each time I'm told nobody created a ticket. I just want to know how much it might cost for this specialty installation and if we'd be able to do the trenching ourselves if the price is too high.
Thanks
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