Last week the tech was out, and replaced some stuff in the box outside.
Most of the week has gone OK, but today I have the same trouble that I originally called about.
The modem lights freeze, then drop to 1, 2, 3, 4, and even while I was working on my list of what QAM channels are what, they'd drop out.
The RCA modem reports
Forward Path
SNR: usually 36 dB
Recieved Signal Strength: usually 0.0 dBmV
Modulation: 256 QAM
Return Path
Power Level: usually 42 dBmV
Modulation: 16 QAM
I'm sure if I call again, I'll be told that everything is OK.
But the signal comes and goes.
The Event Log has:
Sun May 17 19:33:20 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:33:20 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:32:29 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:28:41 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:28:40 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:26:50 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:24:38 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:24:37 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:24:15 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:19:44 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:19:44 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:18:25 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:12:28 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:12:28 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:12:20 2015 Critical (3) No Ranging Response received - T3 time-out
Sun May 17 19:12:05 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:10:36 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:10:35 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:07:52 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:00:04 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 19:00:04 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 19:19:04 2015 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Sun May 17 18:58:44 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 18:57:12 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 18:57:11 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 18:56:55 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 18:55:42 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 18:55:42 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun May 17 18:54:50 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun May 17 19:33:07 2015 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Sun May 17 18:46:40 2015 Notice (6) TLV-11 - unrecognized OID
Sun May 17 18:46:40 2015 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Is there a way to find out what the actual problem is?
↧