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[MN] 55317 - Outage

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Our Internet has been down since 7:30am in Chanhassen, MN 55317. The modem is not even syncing with the system. What's going on? A traceroute from the outside world to my home shows not even reaching Mediacom's network. Tracing route to [50.82.84.xxx] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 172.20.10.1 2 44 ms 70 ms 79 ms 172.26.96.169 3 133 ms 88 ms 79 ms 172.16.232.228 4 41 ms 82 ms 76 ms 12.83.186.161 5 158 ms 71 ms 55 ms 12.83.186.145 6 150 ms 48 ms 75 ms ggr4.cgcil.ip.att.net [12.122.133.33] 7 142 ms 78 ms 58 ms be3039.ccr41.ord03.atlas.cogentco.com [154.54.12.85] 8 80 ms 78 ms 79 ms be2217.ccr42.ord01.atlas.cogentco.com [154.54.24.205] 9 121 ms 78 ms 80 ms be2410.rcr21.msp01.atlas.cogentco.com [154.54.7.230] 10 * * * Request timed out. Update 11:30am from the MC "official" forum: "I do show a service disruption originating from our master headend, affecting a wide area in the MN region. Our NetOps team is aware and have technicians on-site working to restore service as quickly as possible. We have not been given an ETR at this time; however, if anything changes we will be sure to update things here." https://forums.mediacomcable.com/index.php?topic=30371.0

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