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DOCSIS 3.1 rollout problem.

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They updated our area Wed-Thur and apparently it caused over 75 modems in my area to just stop working, my SB6120 included. Tech made a couple of calls to upper tier with no resolve. They could see it, but it won't connect. I'm now using a Mediacom supplied (Netgear) Modem/Router Combo, along with my Router just to get some sort of service, but it's terrible. Anyone have this problem? Thanks.

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