So I've been trying to cancel my internet service for a few months now. Tried email, phone, chat, Facebook, forums and even filed a BBB complaint and still being charged for service. Always used my own modern and don't even have a cable hooked to my house anymore. Any time I've actually been able to talk to anyone they tell me I need to contact somebody else. I'm at the point where I refuse to do anything over the phone because I can't keep a record of it. This has turned into flat out robbery and nobody seems to be able to help.
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