Okay so I ordered the 1GB service I got the modem in the mail it's provisioned and working but they will not give me the 1GB speeds until the tech comes out. This is another wasted trip to my house and more time I am taking off work for the tech to come in and close the work order tomorrow. My signal levels are great so why couldn't they provision it to 1GB and if I don't see the speeds send the tech out? I'm hoping Mediacom Chad can assist if not I am going to cancel it and send it back. It's ridiculous to have to wait another day for the tech to come here and do nothing.
↧