FIRST, APOLOGY FOR ALL CAPS; MEDICAL ISSUE; NOW ABOUT MEDIACOM; HOPE A MEDIACOM REP SEES THIS RANT; FOR TWO ( 2 ) YEARS NOW I HAVE PUT UP WITH "PROBLEMS" FROM MEDIACOM ON MY INTERNET SPEEDS. HAVE HAD SEVERAL: SUPERVISORS, 16 PLUS TECHNICIANS & HAVE LOST COUNT OF THE NUMBER OF PHONE TECHS I HAVE "TALKED" TO ABOUT THIS PROBLEM. I GET PROMISES, BUT NO SOLUTIONS. I HAVE TAKEN OFF SOOOOOO MUCH TIME FROM MY JOB, THAT I CAN NO LONGER TAKE OFF, IF I WANT TO KEEP MY JOB. SO I'M TELLING YOU MEDIACOM RIGHT HERE, RIGHT NOW ON A PUBLIC FORUM. I HAVE FILED ONE FCC COMPLAINT ABOUT THIS PROBLEM. YOU FIXED IT, IT LASTED ABOUT 6 WEEKS AND WENT TO CRAP AGAIN & AGAIN & AGAIN. WHAT DID YOU DO? NOTHING. YOUR SUPERVISORS & TECHS TOLD ME WHAT THE PROBLEM IS. BUT YOU PREFERRED LYING TO ME. YEA, YOU GAVE ME SOME CREDIT. BUT, IT STILL DIDN'T FIX THE PROBLEM. YOU STILL KEPT LYING, YOUR PHONE TECHS, YOUR SUPERVISORS & YOUR TECHS KEPT COMING OUT AND TURNING IN MAINTENANCE REQUESTS TO FIX IT. BUT, STILL NOTHING HAPPENED. I'VE BEEN PAYING FOR 200/20 FOR 2 YEARS NOW. I HAVE DONE HUNDREDS OF SPEED TESTS ( I KEEP A SPECIAL WORD FILE ON A THUMB DRIVE COPYING ALL OF THOSE SPEED TESTS TO ). I EVEN STAYED UP ALL NIGHT TO SEE WHEN I WOULD ( IF EVER ) GET THOSE SPEEDS. WOW. I GOT THEM, 0400 TO ABOUT 0600. THAT'S WHEN I GOT MY SPEEDS. OF COURSE, THAT WASN'T CONSISTENT THOUGH. SOMETIMES IT WOULD DROP ENTIRELY BECAUSE OF "SYSTEM MAINTENANCE). SO, IF ANYBODY HAS ANY IDEAS ON WHAT TO DO? YES, ALL CABLES, CONNECTIONS HAVE BEEN REPLACED NUMEROUS TIMES. AND YES I HAVE REPLACED MY $$$$$$ EXPENSIVE MODEM 3 TIMES. ALONG WITH ( AS ONE PHONE TECH SAID, MY INSIDE CABLES WERE TOO SLOW ) SO I BOUGHT SOME EXPENSIVE "INDOOR" "FAST" CABLES ( GUESS WHAT? DIDN'T HELP ) I'M SUSPICIOUS I THINK THE PHONE TECH JUST WANTED TO GET RID OF ME FROM GRIPING SO MUCH. AND ONE PHONE TECH SAID I HAVE A VERY "THICK" COMPLAINT FILE AND HE WOULD KICK IT UPSTAIRS FOR HIGHER UPS TO DECIDE WHAT TO DO ( NUMEROUS PHONE TECHS HAVE TOLD THIS TO ME A LOT ). SOMETHING ELSE I WANT TO MENTION HERE. I "USED" TO BE A GAMER. DON'T GAME MUCH ANYMORE. ALL BECAUSE OF THE "SERVICE" ( SORRY, EVERYTIME I MENTION MEDIACOM, I THROW UP IN MY MOUTH, LEAVES A VERY SOUR TASTE ). SO "THEY" HAVE CAUSED ME TO LOSE MY STANDING IN THE GAMING COMMUNITY, THE 250 + FRIENDS THAT I USED TO PLAY WITH AROUND THE WORLD? IS NOW REDUCED TO LESS THAN 12, THAT I GAME WITH ON GAME SERVERS. BECAUSE THEY DON'T WANT MY INTERNET SPEED TO CAUSE PROBLEMS WITH THEM, SO I HAVE TO GO TO A GAME SERVER, NOW. SO WHEN MY PING, SKYROCKETS OR "THEY" CAUSE MY SPEED TO DROP TO 5/0.16 THEN I'M THE ONLY PERSON WHO GETS KICKED FROM THE GAME. I ....... HATE ......... MEDIACOM ......... WITH .......... A .......... BURNING .............. PASSION !!!!!!!!
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