Hi everyone - I switched to Mediacom's 1 Gig service in September. Since then i've documented over 30 instances where the modem cycles (there's been more but i got lazy writing them down), have had 4 onsite techs, rewired everything from tap to wall, switched out 3 modems and power supplies and called into tech support >10 times. Even with all of this hassle i'm still encountering reoccurring outages. The curious thing is that the modem reports its system up time as still up even after the modem cycles (no reset in timestamp) - but i know it's the modem because the lights on the front reset and do their blinky thing as it's restarting.
I'm attaching mu current modem settings - I'm using the Technicolor tc4400 modem with a Netgear Orbi mesh system. Nothing here looks bad to me, except maybe the upstream power values might be a bit low....
Thoughts? Any one else have issues of reoccurring local downtime like this?
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