Tech came out to setup my giga. I bought my own ARRIS SURFboard SB8200 DOCSIS 3.1 modem. Plugin modem, lights up, tech calls mediacom, they provision modem. All lights appear to be on ow as they should be, no internet. We power cycle the modem, now all I get is a green power light, nothing else works. Tech says faulty modem, but I am having issues with that since it was doing what it was supposed to prior to the provisioning. Odds are I will have no problem getting this modem swapped out, but just curious if there's anything i can do in the meantime to test this out, fix, or prevent from happening to my next modem.
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