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[Cable HSI] Still having odd issues where the modem reboots and never comes bac

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within the past few months I added a timer to reboot my modem since the modem would do some sort of reboot thing or something but was stuck until it power cycled. that fixed the issue for the most part but even now it is doing it more often and a simple power cycle once a day apparently is no longer enough. I have had a tech out like 3x to attempt to fix the issue but it is still happening and it gets a bit frustrating. I never had this issue before I upgraded to the gig service. I have the modem only white modem, I forget the brand. they replaced the cabling from the pole all the way into the house and it seems to fix it for a while but then it doesn't. has anyone else experienced such an issue like this?

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