Man this is so infuriating. The storm that just hit and passed I think knocked out my Mediacom. Phone support is horrendous. I call, tell them what happened, and I have to set up an appointment to have my stuff looked at on Monday.
As always it’s going to be an outside issue, and I’m willing to bet it’s not just me. Lazy techs I talk to no longer willing to take the extra step to see others around me as well. “It’s not considered an outtage until 3 people in the same area make an appointment.”
This seems the most bullchittish method of detecting an outtage. Last time I was down for a couple days, tech came out tested outside and immediately came and told me it was an outside issue.
Why are the techs so far and few that are willing to go the extra step to just look at neighbors and such?
I keep seeing all the centurylink and socket trucks doing work. I can’t wait till the day I can get a decent speed alternative. :mad: :mad:
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