I pay for the 1 gig internet package. Brookings south dakota. Tech came out today at my request. My upload speeds on average are 5.7mbps and download average is 60mbps. Every once in awhile it jumps to 250mbps but never stays. No where near 1 gig.
Hes having maintenance come out to look at the wires outside my home soon. He didnt give me a date. He installed a new modem today. No change in his direct wired speed test.
He called tech support and she said it looks good on her end and felt it was an "outside the plant" issue? Im not sure what that means.
Help me?
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