Hello all,
I am writing this post because I was smart and had my router not hooked up to a surge protector which caused a surge to travel through my router to my modem and fried them both. I replaced my modem with the same model today (Arris Surfboard sb8200). I decided to go without the route because it was not fully necessary for me. I hooked up my new modem and got it provisioned by mediacom and after they had done that, I was getting tremendously slow speeds of 10Mbps up and down when I am supposed to get 100 down and 25 up.
The current modem version is:
Hardware Version 6
Software Version SB8200.0200.174F.311915.NSH.RT.NA
Attached is the status of the modem and the download speed
If anyone could help, that would be great. Thanks
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