I signed up to finally vent because the concept of keeping old customers/new customers is frustrating. I've been with Mediacom for the past several years, and they tend to have 1yr or 2yr rates. It's generally been a fine experience for me, but I just called to cancel my bill because, while I don't mind a jump from like $10-$15 a year, it went from being $80 to $110 O_O The lady on the phone said the best they can do if it was a new deal was actually $120!? That cannot be the price of service, and I'll just have to go with another provider.
It's pretty ridiculous that others+new customers have a discounted rate for what they provide, while existing customers that have been with them a long time get hosed. I thought Mediacom generally would make things right, but I guess these days it's just a "sayonara" type of deal.
Dissapointed and frustrated :'(
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