I currently have Mediacom business service in Ankeny. When my contract expires in March, my monthly cost will go up substantially. I'll probably have to switch to residential service, but the bandwidth cap is annoying and Mediacom's support for residential customers is absolutely awful. The sales rep said residential support is typically provided within 4 to 7 days, because they consider the service "entertainment". I need Internet service for work, but I'm not running a business out of my home either.
Are residential or business the only plan types that Mediacom offers? CenturyLink only offers 3Mb down at my location, so they aren't an option. Does anyone know if there are any other ISPs that offer high-speed service in Ankeny?
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