Hello,
So I have been going back and forth with Mediacom on my internet issues for the past few months.
Since I moved to this area about 6 years ago I've been having nothing but issues. I'm on my 4th modem and router since I'm always told its my hardware.
Had over 20 techs here within the last few months and we have exhausted all the options. Replaced cable ends, splitters, new cables have been run inside from the outside box as well. Yesterday, I finally find out the real issue. 80-100% of Internet Utilization in the Grimes area. Now im not making this up. I have seen the Graph provided by a senior tech.
Stupid how Mediacom knows what the issue is but still will blame it on the customer's equipment or other things. Also was told my a Mediacom maintenance supervisor that there is no issues in my area and that i was the only one complaining.
Hoping somehow Mediacom will pick up on this from here or on one of the other social media sites because i will be posting in all of them.
Thank You !
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