What is Mediacom's cancellation policy/procedure? I am done with my contract and want to have my account set to cancel at the end of the current month. I don't see anything on the online account page to cancel an account. Does Mediacom prorate cancellations? Can you cancel in the middle of month? Is notice required?
My promo pricing ended a few months back and I have been charged over $185 for VIP phone/internet/tv and I wasn't able to get any better rate without another 2yr commitment.
I have been a Mediacom cable customer for over 18yrs, a phone customer since it was available, and been with all of Mediacom's internet varieties from dial up to cable modem starting with ISPChannel (started with the beta), @home, and then Mediacom's own cablemodem service. Strange how they don't care to keep current customers and prefer to offer great rates to new subscribers.
Well $185 is just not worth it. I have had new issue that started the last few months that I don't have energy to solve: one of my cable cards doesn't receive all premium channels, cable modem looses connection multiple times per day but signal strength and SNR are all fine according to Chad. Modem is the DOCSIS 3 rental from Mediacom that was new inbox when I picked it up.
↧