"Dear Mediacom Customer,
Between February 28 and March 12, you may notice brief interruptions in your television service due to sun outages. Twice each year, the sun is positioned directly in line with the ground-based satellites used to receive your television programming. This positioning causes short programming interruptions as the sun's energy overpowers the signals transmitted by the satellites.
These interruptions can cause the picture to become snowy, pixilated, completely blank or display a message such as 'Channel Not Available' or 'One Moment Please'. This will happen several times throughout the day and normally lasts no more than 15 minutes each time. There is no action that you need to take as your service will restore itself afterword.
Depending on your location the timing of the interruptions varies. Please visit our support site at http://support.mediacomcable.com.
Sincerely,
Mediacom Customer Service"
So is mediacom gonna refund me for 2 weeks of bad service...or is this a phishing email, given it never addresses me by name.
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