I purchased and provisioned a new SB6141 yesterday. No issues with getting up and running. However, since the change, I am now consistently seeing download speeds of 28-30 Mbps on speediest.net. Before with my Cisco, which I dumped due to other issues with dropping signals constantly, I would see speeds in the neighborhood of 70-105 Mbps. I'm on the Ultra Plan and should see 100-150. I believe I have the latest firmware. I contacted tech today, was told it would be 15+ minutes on the phone. So I went the live chat route, tech restarted my modem twice which of course did not help. They then suggested having a tech come out in a week. Anyone have other thoughts, suggestions or similar experiences after a modem change such as this. Any help would be appreciated.
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