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[Cable HSI] Slow speeds

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edit: Speeds picked back up to about 80-85mbs. So I'll continue to monitor it this weekend and cancel the tech appointment if needed. Supposed to get 100/10 but I'm only getting about 8/10. I've scheduled a tech to come out Monday, but I do not have much faith in the techs around here, so I wanted to post here in hopes that maybe there is someone that can figure out what's going on. [att=1] Status Code: Operational Software Version: STAC.02.50 Software Model: a81a Bootloader: 2.3.1 Cable Signal Details Forward Path: Channel Frequency Power SNR BER Modulation 1 153.0 MHz 1.1 dBmV 41.3 dB 0.000 % 256 QAM 2 111.0 MHz -2.1 dBmV 39.9 dB 0.000 % 256 QAM 3 117.0 MHz -0.8 dBmV 41.4 dB 0.000 % 256 QAM 4 123.0 MHz -0.7 dBmV 41.9 dB 0.000 % 256 QAM 5 129.0 MHz -0.6 dBmV 41.9 dB 0.000 % 256 QAM 6 147.0 MHz 1.2 dBmV 41.2 dB 0.000 % 256 QAM 7 159.0 MHz 1.5 dBmV 41.5 dB 0.000 % 256 QAM 8 165.0 MHz 2.0 dBmV 41.9 dB 0.000 % 256 QAM Return Path: Channel ID Frequency Power Modulation 2 28.0 MHz 45.0 dBmV 16 QAM 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK 0 0.0 MHz 0.0 dBmV QPSK Data Service Details Provisioned Address: Yes Provisioned Time: Yes Provisioned Configuration: Yes Registered: Yes BPI: Disabled ~ traceroute www.springnet.net traceroute to www.springnet.net (66.119.1.34), 30 hops max, 60 byte packets 1 . (192.168.1.1) 0.144 ms 0.150 ms 0.170 ms 2 10.172.140.1 (10.172.140.1) 15.574 ms 21.581 ms 21.608 ms 3 172.30.81.145 (172.30.81.145) 28.907 ms 28.937 ms 28.967 ms 4 172.30.1.145 (172.30.1.145) 29.145 ms 29.025 ms 29.064 ms 5 12.250.192.97 (12.250.192.97) 35.680 ms 12.249.52.21 (12.249.52.21) 35.698 ms 12.250.192.101 (12.250.192.101) 35.602 ms 6 cr2.kc9mo.ip.att.net (12.122.150.206) 36.024 ms cr81.desia.ip.att.net (12.122.153.50) 46.346 ms 46.337 ms 7 12.122.150.137 (12.122.150.137) 25.040 ms cr82.desia.ip.att.net (12.122.153.46) 27.422 ms 12.122.150.137 (12.122.150.137) 25.099 ms 8 12.127.121.30 (12.127.121.30) 30.189 ms cr1.kc9mo.ip.att.net (12.122.153.69) 34.444 ms 12.127.121.30 (12.127.121.30) 37.668 ms 9 12.122.150.9 (12.122.150.9) 32.525 ms 64.22.245.113 (64.22.245.113) 37.795 ms 12.122.150.9 (12.122.150.9) 32.542 ms 10 12.127.121.30 (12.127.121.30) 37.715 ms 37.636 ms 64.22.245.10 (64.22.245.10) 39.062 ms 11 66.119.1.34 (66.119.1.34) 39.194 ms 39.088 ms 30.310 ms

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