Okay so everytime i try to access any service from this website: www.playstationnetwork.com from my Mediacom connection, it says connecting, and when i try to sign in t my account, it says: acess denied. Now when i go on my Verizon 4g data network, it works.
Is it something on mediacoms side not wanting to connect to sony's servers or what?
Can anyone double check?
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[IA] Can't access my Playstation Network Vue account.
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[IL] Zoom 5370 or Arris SB6190?
My cable modem is on the fritz and needs to be replaced. Can someone tell me which cable modem I should purchase to replace?
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I did have a sig, but I had to remove it because my political views were too 'wrong' for some users on DSLr.
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[IA] Super slow in Ankeny
I'm in NE Ankeny, and my speeds are just stupid slow tonight. I don't know if it's been like this all weekend or not, I haven't been online much. Anybody else haviing issues?
[att=1]
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Sb6141 firmware update
I am trying to update the firmware of this modem from 1.0.6.13 to 1.0.6.14 as this is the newer version that fixes bugs. I have called MC and was informed that since the modem is customer owned that Mediacom can't update it. I then called Arris tech support and they informed me that firmware updates are given to isps which are responsible for pushing the updates.
Can I get this modem updated?
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[FL] Modem keeps rebooting in Gulf Breeze
I have had great service since March. Tonight while streaming a video I get a message unable to connect to the internet. I check my modem and find it in the middle of rebooting itself. Long story short it comes up for a couple minutes then reboots itself. This continued for some time. So I called for service, explained my problem to the customer service agent. He checks my mode and tells me that it is on line and has been for a long time. While we are talking I see the modem rebooting, and point it out to him. Evidently he doesn't see it from his end. He checks for outages in our area and says I am the only person having problems. His conclusion: It's my modem (Cisco DPC3010 which I own). The modem has been rock solid since installation in March. I look at the modem status page, when the modem is up all signal levels look great, but just before it reboots I will lose all but two download channels (channel 1 & channel 6)- normally have 8 down and 2 up. Then it will reboot itself, run for a couple minutes then repeat. Does this sound like a modem problem?
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61523 speeds/latencey
[att=1]
This has been going on for a week. For short time speeds were close to normal not enough to complain, but now............grrrrrrrrrrrrrrrrrrrr
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[IL] Outage 61078
New customer. Internet & router installed today. Worked for about an hour. Every number I've called just gives an automated message that says that they are looking into a possible outage. Help!
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52601 outage
Been down all afternoon. Anyone else?
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Mediacom tied for most hated
http://www.marketwatch.com/story/the-most-hated-cable-company-in-america-is-2015-06-02
I know if I had an option other than this for internet I would be gone in a second. These caps are bad. Even Comcast relented and gave all basic internet tiers a 1TB data cap. Personally I believe they were trying to keep the FCC out of it and they had enough subscribers to cause the FCC some trouble. Mediacom is too small for this to happen.
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[IA] More channels, lower speeds, other issues
We have been having issues the last 7-10 days with both internet and cable TV. We have lost internet a couple of times but the main issue is very poor speeds. We have Prime but I am seeing as low as 1 Mbps and typically more like 2-5 Mbps (tested in the morning and late evenings; same result wireless or wired). We have also noticed pixelated TV signal and complete loss last night (although I gather this was due to a widespread outage).
Nothing has changed in our network but I notice that my modem is now showing 8 downstream channels rather than the 4 channels that were available two years ago when the modem was installed. The power levels for these channels also appear to vary day to day (from maybe 2 dBmV to -5 dBmV; SNR varies accordingly). Our modem is a Thomson DHG574 and shows the firmware is from 2011 (DHG57X-A7.01.22-110518-F-1FF.bin). I wonder if that could be the problem (changing network parameters but no change to the firmware)? The modem log is filled with lots of time out errors (T3, T4 errors). I called Mediacom support and asked if they could update the firmware remotely and they said they could not. That doesn't sound right to me but oh well. Their only recourse was a tech visit...in a week!
Oh yeah, and the time reported by the modem is always off by an hour.
Anyway, anybody have any insight here? I can't buy a new modem myself as we have telephone service.
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[Cable HSI] Modem Purchase/Recommended?
http://mediacomcc.custhelp.com/app/answers/detail/a_id/29
Yes, I consulted the Mediacom Approved Modem site. That being said...
Been a Telco Internet guy for a long while, and now will be getting Mediacom internet. Not interested in renting a modem for $7.50/month, so I am purchasing. Does it make sense to stick to the "Official" supported modems that are on the list at the above mentioned site?
The site does mention that it needs to be Docsis 3.0 or 3.1, and for certain speeds needs to be at least either 4 channel or 8 channel modems. I'm so far ordering 50 Mbps
I'm not interested in a Gateway, as I have an Asus RT-N66U I use for Wifi.
I'm leaning towards an Arris SB6141 or SB6183, but those aren't specified on the fully supported/certified list, so my other thought is an Arris TM822G, which is on the fully supported list. I have used SB series modems before, most recently the Moto/Arris SB6121 about 4 years ago on Comcast/Xfinity
Any thoughts and/or experiences are appreciated!
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[MO] No internet available in Lowry City, MO.
why is internet not available in Lowry City, MO 64763 ? A friend there can't even get digital cable !!
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[FL] How to bridge Technicolor TC8717?
Anyone have success bridging the Technicolor TC8717? Last night I tried with no success. There is a selection on a menu to bridge it, but after rebooting the 8717 my Linksys router running DDWRT couldn't get an IP address. I was expecting it to pull a public IP. I tried release/renew a couple times on the Linksys, But only get 0.0.0.0. I tried rebooting the Linksys to no avail. So then I plugged a laptop into one of the ports on the 8717, but it only gets an IPV6 address. I suspect that's why my linksys wasn't working. I eventually gave up and did a hard reset on the Technicolor which put it back into the gateway mode.
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[IL] Bad pixelation on varying channels
For the past week (or more) different channels freeze and pixelate. One day it will be Discovery (plus others), the next it will be History, and another day it will be NGC. I assumed last week they were working on them because the channels that didn't work yesterday would work the next, but it's still occuring. My internet tests good. My question is, are they working on the cable tv in my area? or is it somehow only me? Thank You
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[AL] Service installed today. Already down. Need Mediacom help
Hi,
Like I said my internet install was today at about 11:30 local time. It is now 3:45 local time and I have no internet service. Only the Power light on my modem is lit. I called service. They tried to ping the modem with no luck. It's going to be two weeks before they can send a tech to fix my brand new service. Can one of you Mediacom folks try to help me out.
Details:
Service installed with everything working. Installer said signals looked great.
User service for a few hours with no issues.
Called tech support to baseline modem, so that I could use my own router.
While attempting to get router setup, unplugged Mediacom modem. When re-plugged. All lights out.
Called tech support. They tried to ping modem. No luck. Two weeks to get someone out to look at it.
Thanks
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Columbia Mo down
No cable or net...ref code soaoo
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[FL] Mediacom Error Code NP
What does the Error Code NP mean?
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How much to upgrade internet tier?
I had a question and can't seem to find the answer, so here goes: how much does it currently cost to upgrade internet from one tier to the next. I'm currently on the 50/5 plan, and I was thinking about going to the 100/10 plan. I know last year there was a $5 or $10 a month deal going on - is that still going on now? If not, how much would it cost to upgrade?
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Faster Upload Speed with D3.1?
As the title says Any faster then 20 Mbps Upload on the horizon?
With online backup and video sharing 20Mbps is starting to feel slow for 2016
:)
Will DOCSIS 3.1 help thing on the upstream side?
(Topics I know exist but no new news) :(
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[IL] Archer CR700
i need some help i can't get my tp-link archer cr700 to provision, i called mediacom, neither the CM MAC or plain MAC address worked, i can't even connect to the self-install, it says make sure the WAN PORT is plugged in but there is none
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