I recently moved addresses and transferred my service. I have the same cable modem before and the same internet package, but the service here is very unstable. I don't see the cable modem ever drop service, but multiple times per day I'll start experiencing heavy (90-100%) packet loss for several minutes on all of my machines. It doesn't last very long, but it is bad enough to kill streaming or games.
I have verified it has to be my cable service, as I have confirmed the issue exists on multiple known-good routers. The issue occurs randomly and not at any specific time of day.
MediacomChad, could you take a look at it, possibly? I can send you my modem's MAC address, if you need it.
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