I just joined Mediacom's 150MBPS service and have a TCL Roku TV and it will not join the wireless network no matter what I do. I was using Bellsouth/AT&T and a Buffalo router and the TV connected wireless very easily before I switched. I have the CGNVM-2559 Hitron router/ telephone router that Mediacom sent me and I think that is the problem. I tried to admin it in the first 24 hours (the allowed time for new installs) but didn't get full admin access. So here is where I am at...........I have bridged the Buffalo router with the Hitron router (yeah got I pissed and I know a little about networking, did it for 12 years) and it will connect that way so I know it is some settings in the Hitron that needs to be changed. What do I need to do to get someone at Mediacom that KNOWS what they are doing enough to change the settings? I worked with Roku and TCL already so I know it isn't on their end. Plus like I said I got it working with the bridged router..... so the Hitron is to blame. From what I am reading the settings might need to be changed to WPA2-PSK (TKIP) on the encryption end.
I realize most cable companies don't like the idea of free TV and like to make it harder to connect smart TVs, but I am paying for full cable plus premium channels too. So I need someone at Mediacom to work their magic.
I would just like to add, I tried going to Mediacom's support forums.... You still can't register nor can you post unless you are registered. You guys are a big money company....fix your forums.... I could probably do it in a few hours and I have been out of the tech field for 8 years.
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