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[IN] Speed question

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This is the first time I've had cable internet so hoping for some advice. Got the Ultra 100/10 from Mediacom a few weeks ago. Have tried two different modems, a netgear and currently a surfboard and speeds are the same average on both wired and wireless. I contacted someone and they said I should be getting between 95 and 110 down but the only time I got that was by changing my wifi band to 5ghz and got 95d on my phone. Since I'm new to cable I have no clue and was hoping for any ideas what could be the problem. Today my wired test on my laptop was 52.11 down/16.99 up. I usually range from high 30's to low 50's down and low 20's up. I've tested at different times. Startup Procedure Procedure Status Comment Acquire Downstream Channel Locked Connectivity State OK Operational Boot State OK Operational Configuration File Security Enabled BPI+ Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 6 153000000 Hz 3.6 dBmV 43.2 dB 0 0 2 Locked QAM256 1 111000000 Hz 4.6 dBmV 44.4 dB 0 0 3 Locked QAM256 2 117000000 Hz 4.1 dBmV 43.9 dB 0 0 4 Locked QAM256 3 123000000 Hz 3.7 dBmV 43.9 dB 0 0 5 Locked QAM256 4 129000000 Hz 3.3 dBmV 43.9 dB 0 0 6 Locked QAM256 5 147000000 Hz 4.0 dBmV 43.9 dB 0 0 7 Locked QAM256 7 159000000 Hz 3.3 dBmV 43.6 dB 0 0 8 Locked QAM256 8 165000000 Hz 2.8 dBmV 43.2 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 36000000 Hz 49.2 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 29000000 Hz 49.2 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 22000000 Hz 49.2 dBmV 4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

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