I've been dealing with this issue for over a week now and I'm hoping someone here can help me shed some light on it. I'm on the 100/10 plan and haven't had any issues until recently.
During 'prime time' hours (6pm-12am) these are my internet speeds: http://www.speedtest.net/my-result/5962586969
During off hours (like now for example, it's 2am on a Friday morning) these are my internet speeds: http://www.speedtest.net/my-result/5963038131
I did a modem swap today as Mediacom said that they didn't see anything (and still don't) on their end of things and everything should be fine.
This is a direct wired connection, there are no splitters in the house as I don't have TV service. I stream everything (cord-cutter) so without internet I have zero at home entertainment besides books and 4G phone games. Which are great, but not week long plus great.
Here is my modem info...
Status Code: Operational
Software Version: STAC.02.50
Software Model: a81a
Bootloader: 2.3.1
Cable Signal Details
Forward Path:
Channel Frequency Power SNR BER Modulation
1 147.0 MHz 3.2 dBmV 39.0 dB 0.000 % 256 QAM
2 111.0 MHz 4.4 dBmV 39.4 dB 0.000 % 256 QAM
3 117.0 MHz 4.6 dBmV 39.2 dB 0.000 % 256 QAM
4 123.0 MHz 3.9 dBmV 39.0 dB 0.000 % 256 QAM
5 129.0 MHz 3.6 dBmV 39.0 dB 0.000 % 256 QAM
6 153.0 MHz 2.9 dBmV 39.0 dB 0.000 % 256 QAM
7 159.0 MHz 3.0 dBmV 38.9 dB 0.000 % 256 QAM
8 165.0 MHz 2.5 dBmV 38.5 dB 0.000 % 256 QAM
Return Path:
Channel ID Frequency Power Modulation
2 28.0 MHz 41.8 dBmV 64 QAM
1 35.0 MHz 41.8 dBmV 64 QAM
0 0.0 MHz 0.0 dBmV QPSK
0 0.0 MHz 0.0 dBmV QPSK
Data Service Details
Provisioned Address: Yes
Provisioned Time: Yes
Provisioned Configuration: Yes
Registered: Yes
BPI: Enabled
Time Priority Description
Thu Jan 12 18:44:51 2017 Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-M...
Thu Jan 12 18:15:49 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Thu Jan 12 18:14:58 2017 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Thu Jan 12 18:14:56 2017 Notice (6) TLV-11 - unrecognized OID;CM-MAC=cc:03:fa:b4:2c:4f;CMTS-MAC=5...
My thoughts: Obviously the equipment that I'm currently using (modem, cables, etc.) is capable of providing the speeds that I am paying for as I'm getting them right now (I was showing the same thing when I had my modem hooked up - speeds are great outside during off hours but slowed to a halt during the busy hours). So my question is, what could be causing it ,that during the busiest time of the day that would basically bring my internet to a stand still? I mean, if I was even getting half the speeds I am paying for I'd still be able to game, watch TV (PS Vue), Netflix, Hulu, etc.
I also want to mention that the town I live in is very small (all of 800 people) and here are some of the info that I was told by Mediacom prior to the modem swap.
"Looking over your modem, all signal levels are well within the healthy range, and I am not showing any dips or spikes in the upstream or downstream levels that would cause these slow results on your end. "
"I'm not seeing any reason for the slow speeds as all your signals are in range and the area utilization is less than 50% for the whole week, so this doesn't seem to be area related."
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