Well it was a good few months since the last extended ordeal to get our service fixed here, having to have Bainch step in (thankfully) after months of local techs and official forum employees stringing us along without any resolution.
The same signal scenario as before has returned.
Each day about the same time we lose upstream bonding and the single remaining channel goes to 56-57 power. The 8 downstreams drop 2-3 on power.
I can sit here and watch the power go up/down across both us and ds channels. Here was a few minutes ago:
Downstream Bonded Channels
Channel Modulation Frequency Power SNR Correctables Uncorrectables
1 QAM256 213000000 Hz -0.7 dBmV 41.9 dB 118 212
2 QAM256 177000000 Hz -1.5 dBmV 41.8 dB 66 137
3 QAM256 183000000 Hz -1.2 dBmV 41.9 dB 122 171
4 QAM256 189000000 Hz -0.9 dBmV 42.5 dB 110 172
5 QAM256 195000000 Hz -0.8 dBmV 41.9 dB 125 182
6 QAM256 201000000 Hz -1.0 dBmV 41.9 dB 52 174
7 QAM256 207000000 Hz -0.7 dBmV 41.9 dB 95 178
8 QAM256 171000000 Hz -2.0 dBmV 41.9 dB 48 136
Total Correctables Total Uncorrectables
736 1362
Upstream Bonded Channels
Channel US Channel Type Symbol Rate Frequency Power
1 ATDMA 5120 Ksym/sec 35750000 Hz 56.3 dBmV
2 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
3 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
4 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
Yesterday it did this for about an hour, with us power bouncing between 42 and 57. As was the exact same case last time this happened, once the power stays in the mid 40's I can reboot and get back to 3 us channels at 42-46 and the ds stick at 0-2 with 42-43 SNR's across.
This is exactly what happened last year and turned into two months of daily loss of service. Bainch stepped in and they replaced software and some glass at the node (after local mgmt claimed repeatedly there was no issue with the node at all).
I am really hoping we can avoid the numerous tech visits that led nowhere and the months of delay to get this fixed this time around.
Here is a few min later:
Downstream Bonded Channels
Channel Modulation Frequency Power SNR Correctables Uncorrectables
1 QAM256 213000000 Hz -1.0 dBmV 41.9 dB 118 212
2 QAM256 177000000 Hz -1.7 dBmV 41.9 dB 66 137
3 QAM256 183000000 Hz -1.4 dBmV 41.9 dB 122 171
4 QAM256 189000000 Hz -1.2 dBmV 42.3 dB 110 172
5 QAM256 195000000 Hz -0.9 dBmV 41.9 dB 125 182
6 QAM256 201000000 Hz -1.3 dBmV 41.9 dB 52 174
7 QAM256 207000000 Hz -1.0 dBmV 41.9 dB 95 178
8 QAM256 171000000 Hz -2.1 dBmV 41.5 dB 48 136
Total Correctables Total Uncorrectables
736 1362
Upstream Bonded Channels
Channel US Channel Type Symbol Rate Frequency Power
1 ATDMA 5120 Ksym/sec 35750000 Hz 52.3 dBmV
2 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
3 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
4 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
Today however we are not dropping back down and are stuck at one of the three us channels available.
Yesterday this dropped the connection fully when it happened. This is the same as last year as well, it eventual gets so bad and frequent it drops everything out for several hours. Hopefully we can get it fixed this time before that happens. I saw a mediacom van tooling around the area yesterday and hoped it was just them working on the area but now that I see the same thing at same time its pointing back to last years problem resurfacing.
Another 30 later:
Downstream Bonded Channels
Channel Modulation Frequency Power SNR Correctables Uncorrectables
1 QAM256 213000000 Hz -1.1 dBmV 41.9 dB 118 212
2 QAM256 177000000 Hz -1.7 dBmV 41.8 dB 66 137
3 QAM256 183000000 Hz -1.4 dBmV 41.9 dB 122 171
4 QAM256 189000000 Hz -1.1 dBmV 42.2 dB 110 172
5 QAM256 195000000 Hz -1.0 dBmV 41.9 dB 125 182
6 QAM256 201000000 Hz -1.3 dBmV 41.9 dB 52 174
7 QAM256 207000000 Hz -1.0 dBmV 41.9 dB 95 178
8 QAM256 171000000 Hz -2.1 dBmV 41.4 dB 48 136
Total Correctables Total Uncorrectables
736 1362
Upstream Bonded Channels
Channel US Channel Type Symbol Rate Frequency Power
1 ATDMA 5120 Ksym/sec 35750000 Hz 51.0 dBmV
2 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
3 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
4 Unknown 0 Ksym/sec 0 Hz 0.0 dBmV
↧
