I have a 200/30 plan. For the last couple of months ive had problems with upload going to nothing. Ill get 267 down and 0.1 up. Ive had techs come out, test, and they say its on their end so they escalate to maintenance. Problem persists, been an issue for months now. I have a new modem, SB8200, the other day they ran a new drop from the tap (old one was only 18 months old), I ran a new line from the modem to the drop (again, old one was about 18 months old), and i still have issues. Ive probably had 15 tech visits in the past 3 months or so.... no resolution. How can I get Mediacom to resolve this?
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