How do I get in touch with the construction or engineering department? 1(800)... what ever number, isn't helping at all.. I've seem to go round and round with 800 number folks and they simply can't (or won't) point me in the right direction. Twice they have sent a young sub contractor to hook up my service with over an hour drive each way with no way of them to connect the service. (I felt so bad for him I gave him $20 for gas)
The home is serviceable if we can get a line fun to it. (I'm willing to pay for this, I understand it's probably going to cost to do this.) My home sits back about 1000 ft from the road. I can see that there is a Mediacom line there and the house directly in the road has Mediacom service.. When we rant the power to the house underground I also paid to have a conduit buried from the pole to my home. I wanted this in place for phone and/or Mediacom to pull their lines in.
How do I speak to the right department person that can look at the job and get me moving to have a line pulled in??
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