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Frequent time outs and ping spikes [500MBPS DOWN PACKAGE MOLINE IL]

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I have been experiencing poor service over the last couple of days. This is occurring across my main PC which is hardwired to the modem, and all wireless devices (TV, and 2 cell-phones). Results below are with only PC connected to the network. My modem is a Samsung GXMC990CL. Speedtest.net to CHICAGO: Started off ~8mb down and peaked around 170mb... [att=1] CMD PING GOOGLE: C:\Users\Matt>ping google.com -t Pinging google.com [2607:f8b0:4009:816::200e] with 32 bytes of data: Request timed out. Reply from 2607:f8b0:4009:816::200e: time=623ms Reply from 2607:f8b0:4009:816::200e: time=132ms Reply from 2607:f8b0:4009:816::200e: time=45ms Reply from 2607:f8b0:4009:816::200e: time=18ms Reply from 2607:f8b0:4009:816::200e: time=25ms Reply from 2607:f8b0:4009:816::200e: time=15ms Reply from 2607:f8b0:4009:816::200e: time=17ms Reply from 2607:f8b0:4009:816::200e: time=256ms Reply from 2607:f8b0:4009:816::200e: time=87ms Reply from 2607:f8b0:4009:816::200e: time=156ms Reply from 2607:f8b0:4009:816::200e: time=15ms Reply from 2607:f8b0:4009:816::200e: time=17ms Reply from 2607:f8b0:4009:816::200e: time=13ms Reply from 2607:f8b0:4009:816::200e: time=15ms Reply from 2607:f8b0:4009:816::200e: time=21ms Reply from 2607:f8b0:4009:816::200e: time=63ms Request timed out. Reply from 2607:f8b0:4009:816::200e: time=200ms Request timed out. Reply from 2607:f8b0:4009:816::200e: time=16ms Reply from 2607:f8b0:4009:816::200e: time=52ms Request timed out. Reply from 2607:f8b0:4009:816::200e: time=304ms Reply from 2607:f8b0:4009:816::200e: time=102ms Request timed out. Request timed out. Reply from 2607:f8b0:4009:816::200e: time=14ms Reply from 2607:f8b0:4009:816::200e: time=17ms Reply from 2607:f8b0:4009:816::200e: time=24ms Reply from 2607:f8b0:4009:816::200e: time=16ms Reply from 2607:f8b0:4009:816::200e: time=18ms Reply from 2607:f8b0:4009:816::200e: time=15ms Reply from 2607:f8b0:4009:816::200e: time=23ms Reply from 2607:f8b0:4009:816::200e: time=15ms Reply from 2607:f8b0:4009:816::200e: time=17ms Reply from 2607:f8b0:4009:816::200e: time=120ms Reply from 2607:f8b0:4009:816::200e: time=410ms Reply from 2607:f8b0:4009:816::200e: time=392ms Reply from 2607:f8b0:4009:816::200e: time=18ms Reply from 2607:f8b0:4009:816::200e: time=14ms Ping statistics for 2607:f8b0:4009:816::200e: Packets: Sent = 41, Received = 35, Lost = 6 (14% loss), Approximate round trip times in milli-seconds: Minimum = 13ms, Maximum = 623ms, Average = 94ms

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