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[IA] HORRIBLE internet speeds as of today!!

I have 1G and I usually get about 500-800 download and about 60 upload. Well today after a hiccup in service I no longer get Gigabit. It's more like 1.6M down and ! Nothing has changed on my end. Internet was off this am when I woke up and could not get it to reset myself so I called support and they reset the signal and BOOM! My speeds are terrible! I wonder if there is a problem with service around here but the app does not show and the service rep did not see it either!

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