I just got the internet 200 + phone plan with Mediacom and I canceled the phone part of the plan since the technician’s CS Rep told me that even if I have my own EMTA Modem I can’t get the phone service cuz I have to rent a modem out from Mediacom themselves! And I’m sure Mediacom would be giving me the same EMTA Modem that I bought online.(it’s a TECHNICOLOR TC8717T) and that’s what the technician told me that if I had bought the phone service he was gonna use the same type of modem with Mediacom branding on it!
PS: when I talked to the Mediacom Rep when I ordered the service they told me that I could use my own modem with the Telephone jack into it! I’m so sicken with the service and the lie that was told to me ! I ended up wasted $119 on my modem for a non-existence phone service!
I would appreciate if Mediacom Chaad be able to help and solve this issue.
I’m going to attach some photos of the modem that I got!
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