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[Cable HSI] Upgraded to Ultra 105. One channel keeps dropping.

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I just installed my upgrade to Ultra 105. I have one channel that has between a 3-5% bit error rate. The channel keeps dropping. In these 8-channel bonding setups, can one bad channel be responsible for limiting your speed to 25% of advertised? I am able to get 75Mbps immediately after a modem restart, but thereafter I max out at around 30. A tech is scheduled to come out because online support claimed they could not even get into my modem. Lame. And it's over a week out.

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