Just noticed this channel showed up on my cable box, but it's not listed on the lineup for this area. Unfortunately, it's only audio; video was black screen a few minutes ago, and now is a series of vertical bars. Just testing?
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[DE] NBCSN-HD
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[IA] Reliable modem
We had been using a DCM 425 until it failed a month or so back. My wife took it to the mediacom office and they gave her a Netgear CG3000D to replace it. I don't really like this modem because it needs to be restarted a couple of times per week. Just this morning I got up and Internet service wasn't working. I power cycled the thing and now everything is back to normal.
Is there a reliable modem that I can get from Mediacom to replace this flaky one? I need one that is either just a modem or has bridge mode.
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High number of Uncorrectable
I'm not sure what this exactly translates to or even if its a "high" number of uncorrectables.
[att=1]
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[Cable HSI] Intermittent connectivity-T4 No Station Maint Timeout
I'm getting what seem like random times that my internet connectivity drops. I've been able to coordinate the outages to the following messages in the CM logs.
2016-05-04 15:20:44 6-Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2016-05-04 15:20:44 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
Thoughts?
Surfboard SB6180 connected to a Linksys EA6300
Software Version: SB6180-3.2.1.0-GA-00-252-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 213000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK bac1020001062c9e5fdd6415
Security Disabled Disabled
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 16 213000000 Hz 2.5 dBmV 41.5 dB 4801 1438
2 Locked QAM256 13 195000000 Hz 5.7 dBmV 42.9 dB 3618 1381
3 Locked QAM256 14 201000000 Hz 5.5 dBmV 42.6 dB 2939 912
4 Locked QAM256 15 207000000 Hz 4.1 dBmV 42.0 dB 3496 1305
5 Locked QAM256 12 189000000 Hz 6.5 dBmV 43.2 dB 3376 967
6 Locked QAM256 1 111000000 Hz 6.2 dBmV 43.6 dB 10408 4686
7 Locked QAM256 2 117000000 Hz 5.7 dBmV 43.7 dB 6159 2738
8 Locked QAM256 3 123000000 Hz 5.6 dBmV 42.6 dB 6304 3113
Correctables Uncorrectables
4905 1438
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 2 5120 Ksym/sec 28000000 Hz 39.7 dBmV
2 Locked TDMA 1 5120 Ksym/sec 34500000 Hz 39.7 dBmV
3 Not Locked Unknown 1 0 Ksym/sec 0 Hz 0.0 dBmV
4 Not Locked Unknown 1 0 Ksym/sec 0 Hz 0.0 dBmV
Time Priority Code Description
2016-05-04 15:21:07 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 15:21:07 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=XX:XX:XX:XX:XX:15;
2016-05-04 15:20:54 3-Critical R002.0 No Ranging Response received - T3 time-out
2016-05-04 15:20:44 6-Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2016-05-04 15:20:44 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2016-05-04 15:20:11 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=
2016-05-04 12:22:49 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:22:49 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=XX:XX:XX:XX:XX:15;
2016-05-04 12:22:46 3-Critical D002.0 DHCP FAILED - Request sent, No response;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MAC=00:17:
2016-05-04 12:22:35 3-Critical R002.0 No Ranging Response received - T3 time-out
2016-05-04 12:22:31 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MA
2016-05-04 12:22:21 3-Critical R002.0 No Ranging Response received - T3 time-out
2016-05-04 12:22:03 6-Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2016-05-04 12:22:03 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2016-05-04 12:21:30 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=
2016-05-04 12:16:17 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 4-Error B101.0 Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=XX:XX:XX:XX:XX:15;CMTS-MA
2016-05-04 12:16:17 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=XX:XX:XX:XX:XX:15;
2016-05-04 12:16:08 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=
2016-05-04 12:15:58 3-Critical R002.0 No Ranging Response received - T3 time-out
2016-05-04 12:15:46 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MA
2016-05-04 12:15:36 3-Critical R002.0 No Ranging Response received - T3 time-out
2016-05-04 12:15:23 6-Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2016-05-04 12:15:23 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2016-05-04 12:14:51 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=
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[MN] Internet Down in Savage MN
Been down for almost two days. Is there an outage or maintenance in the area?
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[IL] What happened to my IPv6 address?
Everything was working fine until last week (confirmed with test-ipv6.com and ipv6-test.com). Now my router is not getting an address. I haven't changed a single thing.
I unplugged my modem and turned off my router before leaving for work the other day to see if that would solve the problem, but IPv6 is still not working. The person I spoke with claimed that everything looked OK on his end, but that he couldn't help me because I own my modem.
Is there anybody from Mediacom who can provide some answers?
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[Cable HSI] Which modem for 150/20 service?
Getting 150/20 service installed next week, would like to purchase a modem instead of lease. I don't see an approved list anywhere and the closest I could find was this thread from a couple months ago saying most anything should work except for a certain Netgear model.
https://forums.mediacomcable.com/index.php?topic=32499.0
Any advantage to going with a 16 or 32 channel downstream modem over a standard 8 stream like the SB6141 if 150Mbps down is all that is currently offered in my service area?
What about something like this TP-Link TC-7610 (currently cheap in a bundle deal at Amazon)?
http://www.amazon.com/TP-LINK-DOCSIS-Speed-Charter-TC-7610-E/dp/B010Q29YF8
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[MO] Frequent disconnects.
Hello all,
I just recently switched (on 5/3/16) to Mediacom, and I've been having an issue since then with my connection dropping, and I was hoping to get some help in solving it. Following the steps in the guideline for this site, here is my info.
1. Frequent, random dropping of connection. Sometimes with slow performance before the connection calls it quits.
2. Only have modem and router, with three devices normally connected. (2 PC's and a Playstation)
3. My router is a Zoom Model 5345 (Software version 5345-5.5.10.6) , and the router is a Netgear N300 WiFi Router (firmware version V1.0.0.34). Both were bought in the last couple days.
4. Screenshot from modem status page: https://drive.google.com/open?id=0B58VenMSg-mtZTFPY3pubENoS2M
5. DSLR Results: http://www.dslreports.com/speedtest/3819182
6. Line Quality test: https://www.dslreports.com/testhistory/1934930/68dac
7. OS: Windows 7 Professional 64.
8. Issue is intermittent, with it happening more frequently in the evenings. I will perform the Smokeping and post it when it's done.
9. Antivirus is Avast Free edition, version 11.1.2253
If there is any other info you all need, please let me know.
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[GA] Hitron Telco/Wireless Modem
I just joined Mediacom's 150MBPS service and have a TCL Roku TV and it will not join the wireless network no matter what I do. I was using Bellsouth/AT&T and a Buffalo router and the TV connected wireless very easily before I switched. I have the CGNVM-2559 Hitron router/ telephone router that Mediacom sent me and I think that is the problem. I tried to admin it in the first 24 hours (the allowed time for new installs) but didn't get full admin access. So here is where I am at...........I have bridged the Buffalo router with the Hitron router (yeah got I pissed and I know a little about networking, did it for 12 years) and it will connect that way so I know it is some settings in the Hitron that needs to be changed. What do I need to do to get someone at Mediacom that KNOWS what they are doing enough to change the settings? I worked with Roku and TCL already so I know it isn't on their end. Plus like I said I got it working with the bridged router..... so the Hitron is to blame. From what I am reading the settings might need to be changed to WPA2-PSK (TKIP) on the encryption end.
I realize most cable companies don't like the idea of free TV and like to make it harder to connect smart TVs, but I am paying for full cable plus premium channels too. So I need someone at Mediacom to work their magic.
I would just like to add, I tried going to Mediacom's support forums.... You still can't register nor can you post unless you are registered. You guys are a big money company....fix your forums.... I could probably do it in a few hours and I have been out of the tech field for 8 years.
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[AL] TiVo HDMI/HDCP issue
I was watching TV without issue, switched over to the Xbox to watch Netflix, and when I came back to the TiVo I have a black screen with a message about HDCP. I took a picture of the message. I power cycled the unit and unplugged and re-plugged the HDMI cable.
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[IA] 52601 Prime time speeds
http://results.speedtest.xfinity.com/result/1227966604.png
150/20 pkg, there is a serious issue in the midwest, and Im just getting to peak hours and this is by far the best server. Mediacom needs to fix this
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[AL] Modems
Do you guys have any DOCIS 3.1 modems out yet? If so, how much is the rental? When do you think 1Gig service will be available in Spanish Fort, AL?
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[MN] People with owned TiVo's and Cablecards, what's your experience?
Hey Guys,
I ordered TV and internet for my dad for $89.99 plus taxes and fees and all else. My question is what's the picture quality like now with Mediacom's HD offerings. My dad is getting cold feet even though I got him a 4 tuner TiVo Premiere, he's contemplating keeping DirecTV even though they won't give him any offers after being a customer for 12 years and between DirecTV and Centurylink he's paying $180 a month (10 meg internet through centurylink at $72 a month and DirecTV fills out the rest.)
I'm trying to convince him to give Mediacom a shot and just let them install it and try to get him using it and hopefully it will work out for him and he can get rid of paying directv $30 a month for equipment (1 DVR and one Genie.)
If anyone has switched from DirecTV to mediacom and can weigh in I'd appreciate it. Do you have many issues? Picture quality seem pretty close to DirecTV? I know DirecTV uses mpeg4 but sometimes I swear my Charter TV looks better than his DirecTV (and that's going from my Vizio 70" and his Samsung 55")
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[IA] Intermittent Connection Issues
I've been having problems with my Mediacom internet connection since April 21st. I've had two different technicians out to look at the issue. When I called and talked with support they indicated there was signal loss. When the techs were out they indicated that everything looked fine to them. I've documented issues with the connection and I've even tried my old backup D-Link DCM-202 cable modem and I still have the same issue. The last tech that was out said it was my cable modem (Arris 6141) that was at fault. So I contacted them and they are in the process of sending me a replacement. I am currently using my older D-Link DCM-202 modem and it works just as sporadically as the previous Arris 6141. The problem seems to get much worse when I attempt to backup my computers to my AWS cloud. I'm told there is some monitoring that can be done to help isolate the issue but the techs that have been out haven't been helpful at all. They are here for all of about 5 minutes and the connection works for them for the short time they are here. But the longer I use the connection or the more data backup I do the more the problem happens. Does anyone have any suggestions on who I can talk with at Mediacom to get the issue permanently resolved. I'm close to going back to CenturyLink. Thanks.
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[IA] Intermittent Internet service and packet loss
I have been having intermittent problems for several weeks now. This evening, I'm getting anywhere from 23-81% packet loss.
Yes, I am using Ethernet cable and NOT Wi-Fi.
Here's the info from the Netgear CG3000d.
Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 147000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK bac10100010620e52adbc1c8
Security Disabled Disabled
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked
Locked QAM256 5 5360 Ksym/sec 147000000 Hz 7.1 dBmV 42.5 dB DOCSIS
Locked QAM256 6 5360 Ksym/sec 153000000 Hz 5.9 dBmV 41.9 dB DOCSIS
Locked QAM256 7 5360 Ksym/sec 159000000 Hz 5.6 dBmV 42.0 dB DOCSIS
Locked QAM256 8 5360 Ksym/sec 165000000 Hz 5.9 dBmV 43.2 dB DOCSIS
Locked QAM256 1 5360 Ksym/sec 111000000 Hz 5.2 dBmV 40.8 dB DOCSIS
Locked QAM256 2 5360 Ksym/sec 117000000 Hz 5.0 dBmV 41.4 dB DOCSIS
Locked QAM256 3 5360 Ksym/sec 123000000 Hz 4.1 dBmV 40.8 dB DOCSIS
Locked QAM256 4 5360 Ksym/sec 129000000 Hz 4.8 dBmV 41.9 dB DOCSIS
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power
Locked ATDMA 1 5120 Ksym/sec 33500000 Hz 43.5 dBmV
Locked ATDMA 2 5120 Ksym/sec 27000000 Hz 43.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Does this look acceptable?
My last ping attempt just a few minutes ago:
--- www.google.com ping statistics ---
693 packets transmitted, 534 packets received, 22.9% packet loss
round-trip min/avg/max/stddev = 31.782/124.444/1901.940/205.712 ms
--- 8.8.8.8 ping statistics ---
296 packets transmitted, 55 packets received, 81.4% packet loss
round-trip min/avg/max/stddev = 26.731/456.691/1549.695/342.216 ms
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[Cable TV] HD Digital Adapter DCI401GEU2---Remote Code?
Hello,
I am trying to program my universal remote and I cannot seem to find a code for this digital adapter. Anyone have an idea on who the manufacturer is? Is it not infrared?
I ended up buying a harmony remote hoping I can use that instead.
Thanks,
gunrock
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[IA] Des Moines totally down?
I'm in the Univeristy Ave near 63rd area and a friend of mine in downtown is down. I noticed some tweets about Beaverdale being down as well. Any official outages?
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[AL] Arris Surfboard Modem
Does Mediacom officially support the SB6183 modem? Firmware updates, etc...
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ecobilling? no, overage? no. my luck ran out
so i log in to day to check balance and i notice im enrolled in ecobilling that i never asked to be enrolled in. click edit and change that. (i dont do paperless, most companies dont use accessible PDF's, they have to be formatted a certain way and that was is not the way you see the bill)
second i see a $10 charge that was reversed. so i take a look. overage.
uh pardon me?
[att=1]
[att=2]
[att=3]
im sure ill get some message about how gracious they are for giving me a credit for the first overage. i dont buy it. 1 desktop, 1 ipad, 1 nexus 7. no netflix, no hulu, no amazon streaming.
yeah no. and unless my neighbor figured out how to crack a 25 digit wpa2 + aes key, no intruders on the network. (which is moot since the figures dont match)
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500+ ms ping - Quad Cities, IA
Is it mandatory for Mediacom to have terrible service in the evenings when I'm trying to stream the NHL playoffs?
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