An unusually powerful and widespread storm has caused power outages and infrastructure damage across a number of Iowa and Illinois markets served by Mediacom. As of this morning, approximately 340,000 Mediacom customers were impacted. Our crews have begun the process of restoring service as quickly and safely as possible. Please keep in mind that downed trees and powerlines may delay repairs in certain areas. In many cases, we must wait for the power company to repair damaged electrical lines before we will be permitted to make repairs to our network. We are dispatching additional work crews to Iowa and Illinois to assist in making the repairs as soon as possible. We ask for your patience as we work around the clock to get your services restored.
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