[IA] Phone is Bundled at no cost with 1Gig Service?
When I initially signed up for service a few years ago, they told me the phone was included in the cost and I could remove it, but it wouldn't change my bill. I haven't used the phone for at least two...
View Article1 Gbps without overhead
So, As we all know, 1Gbps is ~ 940 or so (880 at night it seems) What do I/Mediacom need to do to prepare for the next wave of broadband speed increases? Mediacom is doing a lot to kick 3.0 modems only...
View Article[MN] New Customer - Service went out in 2 days
Our family recently moved and got setup with Mediacom on Monday. 2 days later, our home internet and TV went out at the same time. I am hearing that there isn't an outage in the area and it's just our...
View ArticleWiFi and Router Going Bad?
Our Mediacom xtreme router feels like the wifi is getting worse and worse over the past 4-5 weeks. We are constantly unplugging it and reset it it with no success. Speeds are getting slower and slower....
View ArticleSb8200 High uncorrectable errors
So I've been chasing a speed fluctuation, intermittent outages, and packet loss issue since around September 2019. Power and SNR are good typically. Tons of uncorrectable errors on the status along...
View ArticleSB8200 less than 1 Mbps.
I have no idea what is causing this. My download speed crawls to a halt, less than 1 Mbps, but when doing a speed test, I get 670 Mbps down. My plan is 500 Mbps, but I can NEVER reach above 250 Mbps...
View Articlelateny on mediacom side
did a tracrt i see a 40ms jump after it hops from my local node to across country why who knows but how do i fix this
View Article[Cable HSI] High ping lately
Why is the ping in speed tests and gaming really high all of a sudden? It began like 3 days ago. I used to get around 30ms ping in games now I'm at 100-150ms ping. Is this a mediacom issue? I've tried...
View Article[CA] Perpetual & Terminal lack of service
I have VERY intermittent service with MediaCom for years now, they absolutely do not care, lie to you on the phone and to your face. I have gone the FCC complaint route, I assume they must get about...
View ArticleWaterloo, IA Outage
Any ETA on restoring internet service in Waterloo? We didn’t even get hit hard, but it’s been out since just after noon.
View Article**Update on the Storm in IA and IL**
An unusually powerful and widespread storm has caused power outages and infrastructure damage across a number of Iowa and Illinois markets served by Mediacom. As of this morning, approximately 340,000...
View Article[IA] Internet up and down after bad storm
With some bad storms roll through here today and Mediacom reported a widespread outage. I got a message saying service was restored but we are still down. I got a customer service rep to call me and...
View Article[IL] New modem?
I need to get a new modem for testing purposes, as I've been having momentary pauses with my current connection. Mediacom states there is nothing wrong with my line. I currently use a Netgear CM1000....
View Article[CA] Mediacom internet constantly drops
My internet through mediacom has constantly given me issues for over a year and a half. I have tried several different mediacom modems and now I have an arris sb8200. I have had a tech out more then 15...
View Article[AZ] Horrible upload speeds, Mediacom refuses to fix. HELP!!
For the last few months my upload speed has been super slow, I'm paying for gigabit but the upload is only 1-2 Mbps. Download speeds are 100% fine with 0 issues at all, the download is literally...
View Article[IA] Very bad packet loss
Ive been having packet loss issues now for a couple months. I even bought a new modem and router. I had no issues for the first week or 2 with my new equipment then i get packet loss issues again. It...
View Article[RANT] Mediacom's Response to Problems lately
As a very long time customer of Mediacom, am I the only customer that has noticed an improvement in customer relations the last few years? When I first started with Mediacom the customer service was...
View Article[MO] Springfield area problems
I don't know what is going on to make this happen but my cable modem loses connectivity now and then and my TP-Link router goes ape! Anyone else having such issues? I switched to another TP-Link router...
View Article[IA] Intermittent Packet Loss - MCC at a loss (no pun intended)
I will say that I've been a Mediacom customer for over 20 years. Sure, I've had issues here and there but they've always (and I mean always) been able to take care of them. Until recently. I've been...
View ArticleJust switching to Mediacom cable from AT&T DSL. Question.
What is the equipment like that Mediacom offers? I'm very familiar with the DSL RGs that AT&T requires people to use. They're mostly devices from 2013 or earlier. The one I have now doesn't even...
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