Horrible service 52601
Is anyone else having terrible disconnects in 52601? I can't even stay on for a few minutes at a time. I'm certainly not paying the $154.99 i pay monthly for this. It has been unusable for the last 24...
View Article[AL] Intermittent service, latest tech suggested cancelling service?!
Hey folks, thanks for stopping by. Hoping to catch the attention of someone who can help me out here. Recently moved to a new apartment a couple months ago and signed up for Mediacom's 100/10 service...
View Article[IA] I need a modem.
I was able to get my hands on a full unifi setup from Ubiquiti. It includes a USG Pro, UniFi Switch 8 (150W) and 2x UAP-AC-Pro's. I would like some input on what modem you guys would recommend and why....
View Article[RANT] Can't view statements online
What brilliant person at Mediacom decided to add a PIN# to get full online access to accounts and not consider ebill customers don't have a copy of their statement to get said PIN#??
View Article[Cable HSI] Mediacom internet stopped working
Just had tech hook up 1gig service on 12/30 with an Arris 8200 I purchased and everything was great until I got home from work and no connection - only a green flashing downstream icon. Customer...
View Article[FL] Install throughout neighborhood
Hello, about 6 months ago my local area Mediacom construction manager came to my neighborhood and ran all the numbers. Mediacom Corporate office approved the neighborhood getting service installed. In...
View Article[IA] internet dropping in Iowa City
Last day or two I've had the internet drop more and more frequently. Started out as just for a second or two at a time which would just cause me to lose continuous connections o things. Now the entire...
View Article[AL] Mediacom jerking me around with their equipment issues.
My 1gb HSI has not worked properly since it was installed. Two months of calling into Mediacom support repeatedly, having technicians come out, and nothing done. I have tested two different modems and...
View Article[IA] Internet down since last friday
My internet has been down since last friday. My modem is working fine and I'm getting a great uplink/downlink connection, but the "internet world" icon keeps flashing green and won't handshake a...
View Article[IA] IPv6
It seems like I'm not able to get IPv6 here in Marshalltown, IA, Im pretty sure Ive had it before
View Article[IA] Speeds are terrible today
I just tested it and its around 134mbps download speed which is normal but upload speed is 0.16Mbps. I wonder if the weather is causing this.
View Article[MO] OUTAGE
Mediacom was doing some very weird stuff this morning. I was logged in on my computer attending to some business when the internet suddenly, and without notice, went down. I looked over to see all the...
View Article[IA] Tech Question
I currently have 100/10 service and am quite happy with it (I get 134/12). Last year I bought a 16x4 cable modem to replace my current 8x4, thinking that it would be a little more stable and would...
View Article[NC] Horrible upload speeds (business HSI)
I've had a ticket open for over 2 months now for an issue with upload speeds. Download speeds are acceptable when it doesn't time out due to the complete lack of upload. Speed tests literally time out...
View Article[IN] Problems with support page
Has anyone else been having problems accessing the support page or even just gaining usability of the dashboard? For weeks now every time I log in to either check service status or check to make sure...
View Article[IA] Quad Cities Outage?
Phone system says "Possible outage in my area" - But when I requested a callback, the lady that answered couldn't tell me anything other than "Possibly maintenance related - Call back in 24 hours"...
View Article[IA] Service out, patience with MCHSI support, out. Ridiculous...
So, my gigabit service went out yesterday morning, sometime prior to 8AM. Did the normal modem reboot, reset button, no joy. Talked to support last night (does Mediacom outsource to India now? Broken...
View Article[IA] Borderline SNR And Packet Loss - Worth Investigating Further?
I moved recently and am seeing a little packet loss and am below modem recommended SNR for upstream. Modem: Arris SB8200 Modem Firmware: D31CM-PEREGRINE-1.0.1.0-GA-01-NOSH Modem Status:...
View Article[MO] Outage in Springfield MO?
Anyone else down in Springfield? Not a good sign considering I just signed up. Seriously considering switching back to att.
View Article[Cable HSI] Any Ideas on What's going on with this?
Rebooted the modem 12 hrs ago. Channel 2 (channel ID 1) is always high in corrected & uncorrected. That channel would be just above the top end of the FM band. I've seen the corrected number for...
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