[RANT] Mediacom's Response to Problems lately
As a very long time customer of Mediacom, am I the only customer that has noticed an improvement in customer relations the last few years? When I first started with Mediacom the customer service was...
View Article[Cable HSI] Mediacom Gigabit Internet always down
I have been a customer since 2014. And until last Monday it has been good. However, Last Monday I lost internet (Not because of any storm). Wednesday it was restored. I had replaced the modem, all 3...
View Article[IA] Slow upload speeds Download is ok
To MediacomChad: Hello, as of late, the upload speed for mediacom in Marion Iowa (and all over town from what I have read on a few facebook posts) is currently running about 0.3 to .6 mbps (should be...
View ArticleMediacom Service plagued with issues since installed late last week
I'm at my wits end. Here is my story: Late last week I had Mediacom internet service installed for the first time at my location. I used to have it at a former home but when I moved to my current house...
View Article1 Gbps without overhead
So, As we all know, 1Gbps is ~ 940 or so (880 at night it seems) What do I/Mediacom need to do to prepare for the next wave of broadband speed increases? Mediacom is doing a lot to kick 3.0 modems only...
View Article[IA] Ankeny - No service but modem has sync
Modem has sync and locked on upstream/downstream channels, pulling a 173.x.x.x IP but can't route or resolve. Happened around 5am this morning or slightly before. Chad or any tier 2 or NOC folks...
View ArticleSo many issues - Now i can't connect to VPN, or remote desktop
I started to have issues about a month ago with my main tivo box rebooting, i've had 2 engineers out, and continue to have issues. The tivo box was switched out, but the problems persist. It seems that...
View Article[IA] Intermittent Connections in Urbandale
Any suggestions on why my connections would be really intermittent today? I'm in Urbandale, with 1gb connection and as Askey TCG310. but for the last several days the internet just keeps dropping. My...
View ArticleHorrible speeds all around - anything left to do?
Have the gig package. I've had two techs out in the past two weeks, and no resolution. First tech swapped modem for a brand new model and re-capped my cable. Second tech checked the taps to my...
View Article[IA] Consistent issues with ping for over a year.
1. A description of the problem. (i.e. lost connection, slow speeds, high pings, etc.) For the last year or so (out of 3 years at this location) I've had consistent issues with ping causing issues...
View ArticleAny recommendations on mesh WiFi systems for use with mediacom
I am still working to fix issues with my mediacom WiFi (mediacom modem/router and 2 extenders) but if I can’t get them corrected this week I will have to consider a mesh system. My house is over 3,000...
View Article[IL] Speed Test results help
Good morning, I am new to using this site for running speed tests on Mediacom in NW Illinois. Why when the results are posted, and graded is the SPEED grade result greyed out? Do I need to adjust a...
View Article[IA] Internet Connection Issues w/SB8200 Modem
Hi All - Is anyone experiencing any connection issues using an SB8200 modem? We recently had a tech out to address some issues with our TiVo connection (fixed an outside ground problem as well as...
View Article[IL] Lots of Work on amplifier on pole behind my garage, still broken.
There's been workers showing up nearly every day working on an amplifier behind my garage. While the speeds on internet were going up and down and sometimes cutting out, but the TV signal was mostly...
View Article[MO] Ongoing issues in 64024, appt cancelled claiming fixed, then drop
Good evening, I am needing some assistance as we seem to be getting nowhere with the local support. Nearly a month ago a series of outages started impacting internet service. We scheduled a tech who...
View ArticleTurn Off Wifi
I have internet, cable and phone. Modem is Tivo, router is Xtream or something. Meth heads are stealing my wireless which I DON'T need. My computer and TV are both hardwired and I don't have a smart...
View ArticleInternet dropping 50021
Morning all, I have a situation and wondered if anybody might have any thoughts. My modem has randomly been dropping connection since Monday evening. If I power off the device, dis/reconnect the coax...
View Article[Cable HSI] Using built-in MoCA on Askey TCG310
As the title says, I have an Askey TCG310 which is the modem/router/eMTA combo. I see that it has internal MoCA 2.0 (according to its entry in the Mediacom list of issued modems). What I'd like to do...
View ArticleBER + MER issues, high correctables and uncorrectables, "no issues"
Hello - We have Mediacom internet, the 500 mbps package, at our house. One night it dropped out for about 12 hours, so we contacted support who sent a technician out. They informed us that the BERs and...
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