Only 3 upstream channels and 16 downstream.
Only 3 upstream and 16 downstream channels are being locked. When I have a 32/8 modem. How does this get fixed so I can have 8 upstream working.
View ArticleMassive uncorrectable errors
I am having a massive amount of uncorrectable errors. Also a lot of errors in total. This is what my modem looks like.
View Article[IA] Motorola SB6141 modem getting lots of T3 and T4 timeout errors
About two weeks ago my cable internet through Mediacom started having lots of drops and performance issues. After looking into it further I noticed that my modem was getting lots of T3 and T4 timeout...
View ArticleErratic Internet Problems
Hello everyone. I wanted to ask for input as to whether anyone else in Indiana has been experiencing erratic internet that has been dropping out several times a day, specifically in noble county? It...
View Article[FL] T3 time-outs and random internet drops.
About 3 weeks ago my internet started dropping our randomly on me. Nothing had changed on my end. I was out of town until Friday and so now I have had a chance to look at my modem's status pages. It's...
View Article[Cable HSI] I changed plan before going over my data limit, still have warnings
As the subject states, I changed from the 100mb package to the 200mb package when I began getting warnings about the 1TB cap. I did this online, and I'm still getting warnings.
View Article[IA] Intermittent slow internet speeds
1. Slow speeds intermittently. When reset, the modem runs at about 130mbps download speed, 10-20mbps upload speed, and will stay that way for anywhere from a half hour to several hours. After that it...
View Article[Cable HSI] Motorola MB8600 no longer works, other DOCSIS 3.1 modems may be out
I have the mediacom 1 gig service plan in Georgia, they are the only provider over 40mb download in my area. In the past 8 months I have have service issues such as slow speed and unstable. I was...
View Article[MO] Keep Trying To Become A Customer
My wife and I moved into our first house together 2/19 and was glad to get internet. I was told online I was covered and the 1st appointment was set. He never showed up and when I asked I was told the...
View ArticlePacket Loss SE Ga
For the past four months we have had intermittent packet loss. I have an IT background and have done absolutely everything I can think of to ensure that the problem isn't on my end. We have had three...
View Article[GA] Problems with IPV6 in Southwest Georgia
I don't know what's going on, but for nearly a week now, on any device on my network, I'm unable to get IPV6 to work. I know for sure it previously worked, as I've tested it before, but now no matter...
View Article[IA] Outage problem
For three straight days now, between 11am and 1pm, Mediacom's signal has been going out. It's not just my house. It's the entire neighborhood, at least two streets away from us. Two days ago the signal...
View Article[IA] 1Gig service causing nothing but frustrations
I signed up for Mediacom the 12th of March 2019, new coax line to my house (temp line above ground) and the only coax going into my house is a new run strait to my modem. Probably less than 30ft from...
View Article[IA] Can't play games, new intranet.
Was having horrible issues with my son and I playing games. Constant ruberbanding and packetloss. I was told by everyone its the Modem causing bufferbloat. So I picked up a ubiquiti Edge Max router....
View Article[Cable TV] Billing Question - Bundle Services Line
Since my last renegotiated 2yr service plan (negotiated w/"Retention" in Dec 2017), I've had a line in my "Bundle Services" section that says "HDTV 525 Equipment." I always believed that corresponded...
View ArticleModem signal and codes etc
Hello, I have spoke to Arris and Mediacom about some issues I have noticed with my Surfboard SB6121 modem. Arris told me to reset the modem and see if it fixes the issue I have yet to do that because...
View ArticleConstant Latency Spikes
I'm getting the same issue that gaberm1972 is having and have for almost a year now. I am on a gigabit plan and I have tested multiple modems, routers, coax and Ethernet cables. My current setup is an...
View Article[IA] Horrid packet loss today, modem having trouble synching
Having periods of time with 30% PL (lasts for a couple of minutes, then works fine for about 5... lather, rinse, repeat). Tried the usual first, reboot everything, cable modem took 15 minutes and 3...
View Article[IA] DHCP Lease Time and frequent NO DHCP OFFERS
I have been fighting with Mediacom cable modem issues that are not getting any better despite having worked with tech support at least 4 times now. My current configuration of modem -> router ->...
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